Of course we want you to love your AlmaRose Bag, but we understand that sometimes things happen. If you wish to return your bag, please see the details below:
- We accept returns (excluding gift cards) 45 calendar days from date of purchase.
- All returns must be unused and in the original packaging.
- The original shipping cost on your initial order is non-refundable. Free shipping is not offered on returns.
- Once the return is received, the processing time can take up to 25 days upon receipt of returned goods.
- Email: email@example.com with your order number, item to be returned and contact name.
- Items that are defective and/or damaged may be exchanged for the same item.
- All promotional code and sale items are final sale.
- All "Last Chance" items are final sale